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SHIPPING & RETURNS

SHIPPING & RETURNS

SHIPPING POLICY

Thank you for shopping at Dara Saddlery.

Following are the terms and conditions that constitute our Shipping Policy.
All products will be shipped from Dublin Ireland.

Our Shipping Policy.

Shipment processing time.
All orders are processed within 1-2  business days. 
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your
order, we will contact you via email or telephone. Due to Covid please allow a bit longer for your product.

Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout. All shipping is Standard but if you would like Express please contact us and we can arrange. 
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your
tracking number(s). The tracking number will be active within 24 -48 hours
Customs, Duties and Taxes

 All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

RETURN POLICY

Thanks for shopping at Dara Saddlery.
If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping
costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us.